Synclo has Free, Plus, Pro, Max and Business plans, priced per member, per month, and paying yearly costs less. A workspace’s admins choose and change its plan in Settings › Plan and billing: a bigger plan starts at once, a smaller one at renewal.
The plans
| Plan | Price and credits |
|---|---|
| Free | $0, with 400 credits at signup |
| Plus | $12 per member / month ($10 per month, billed annually), with 1,000 credits per member each month |
| Pro | $25 per member / month ($20 per month, billed annually), with 2,500 credits per member each month |
| Max | $100 per member / month ($80 per month, billed annually), with 10,000 credits per member each month |
| Business | $40 per member / month ($32 per month, billed annually), with 4,000 credits per member each month; 2-member minimum |
Choosing a plan
- Open Settings › Plan and billing.
- Choose See plans, pick Monthly or Yearly, then the plan.
- Pay in the secure checkout. The plan’s credits for the month arrive with the payment.
Changing plans
A bigger plan starts at once: you pay the difference for the rest of the billing period, and that period’s extra credits arrive straight away. So does moving from monthly to yearly on the same plan or a bigger one.
A smaller plan, or moving from yearly to monthly, starts at your next renewal. You keep your current plan and its credits until then, and the Keep button in Plan and billing cancels the change before it starts.
Paying yearly
You pay for the year up front and save up to 20%. Your credits still arrive every month.
Cancelling
Choose Manage billing in Plan and billing, then cancel your plan. It runs to the end of the period you’ve paid for, and until then you can turn its renewal back on. After that, the workspace moves to Free and keeps its credits and everything in it.
Payments, receipts and tax
Stripe sells Synclo’s plans and packs as the merchant of record: it handles payment details, works out and collects tax, and sends receipts. Prices exclude tax where it applies. Manage billing shows your invoices and updates your card and billing details.
Who can change billing
Only a workspace’s admins choose, change or cancel its plan, and buy packs for it.
Still stuck? Write to support@synclo.app.