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Help center

Teams and seats.

A team is a workspace with more than one person. On a paid plan each person is a seat, billed from the day they join, and every seat adds its credits to one pool the whole workspace shares. On Free, up to three people can share a workspace, each using their own credits.

Inviting someone

  1. Open Settings › Members and choose Invite people. On a paid plan, the invitation shows what a seat costs.
  2. On a paid plan, an invitation from a member waits for an admin: admins see it under Invites waiting, with the seat’s price, and choose Approve.
  3. The person joins from the email. Their seat is charged for the rest of the billing period, and its credits arrive once it’s paid.

Admins and members

Admins look after the plan, billing, members and the brand. Members make and edit, and can invite other members; only admins invite admins.

Seats and billing

A new seat is charged at once for the rest of the billing period. A seat you remove stops at the next renewal; it isn’t refunded, and the credits it added stay with the workspace. Business is billed for at least two seats.

Teams on Free

On Free, a workspace holds up to three people. Each person’s AI work uses their own credits, after any credits the workspace itself holds.

Working together

Your team can work on the same presentation at once and see who else is in it; changes are saved part by part. Leave comments on words or slides, and mention a teammate with @ to email them.

Who can do what

In Share, choose what the team can do with each document: Full access, Can edit, Can comment, Can view or No access.

Business admin controls

Business adds a monthly credit limit for each member, with what each has used, in Settings › Members, and Brand lock, in Settings › Brand, so the team builds in your themes only.

Still stuck? Write to support@synclo.app.

Related answers

  • Plans and billingChoosing, changing and cancelling a plan.
  • How credits workWhat uses credits, what’s free, and the full price list.
  • Sharing and analyticsLinks, passwords, presenting and seeing how it was read.

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